10 Steps Workshop

Insights of Info Communications
  • Info Communications was incorporated in 1998; we are confident, creative and highly qualified IT professionals with 20 years of distinguished performance in the IT industry. We have broad-based background encompassing exceptional work ethics and commitment to achieve organizational objectives within a highly competitive and rapidly changing marketplace.

  • Solutions

  • Identifying the Best IT strategy that will suite your business Network Monitor 24 hours a day, 7 days a week On-Site & Off-Site Technical Support Hardware & Software Troubleshooting Web Site & Application Development Cloud H/W Storage & Apps Solutions CRM Solutions Firewall Installation & Support Exchange Mail Server Install & Support Install and Monitor Antivirus Software & span Filtering Patch Management for all Servers & computers Data Storage Solution Data Recovery Backup your data and Remote Monitoring backup status System Recovery Virtualization Installation & Support VOIP Solution Video Conferencing Cisco Hardware Install & Support Network Setup VPN - Remote Office Connectivity Wireless Install & Support Hardware & Software Procurement Remote Desktop Database Install & Support Disaster Recovery Fax Solutions Domain Name Purchasing Website Hosting Windows Application Programming
  • Packages

    • Support Services

      Silver

      Gold

      Platinum

    • Coverage Hours Mon Fri/9am 5pm
      Mon Fri/9am 5pm Mon Fri/8am 6pm
    • Maximum Response Time (Medium / Low) 8 Hours 6 Hours 4 Hours
    • Off-Site Remote Assistance
    • Technical support phone-calls (per month) 2 Hours 4 Hours 8 Hours
    • Onsite time for all IT issues N/A 1 Hours 2 Hours
    • Full Network Monitoring - (Servers, PC's, Switches, Routers)
    • Daily Proactive Maintenance
    • Remote Monitoring/Reporting of all backups
    • Continuous Hardware Checks
    • Continuous Server Application Checks - Exchange, DB, etc.
    • Monthly Executive Summary Reports
    • Monthly Patch Management for all Computers
    • Quarterly Patch Management for all Servers
    • Anti-Virus Software & Management
  • Mission & Vision

  • Provide the most reliable, safe and cost effective solutions to meet customer expectations. Consistently strive for quality and innovation to build the trust and satisfaction between company and customers. Launch a number of turnkey solutions to provide more options to customers. Provide excellent onsite and offsite support to ensure safety and system performance to highest level of efficiency. Become a global player in the automation industry.
  • Our Partners

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